How do I change my password and or account information?
First log in from the home page. Now click on "My Account" then click on "Account History" look for your name above your address and click there.
This will take you to your account info page were you can change any information.
How do I find product that I am looking
for?
You can search by "key" words, for example beach stickers,
or jolees boutique beach.
These key words
can be put into the search bar at
ther top of any page in our website.
How do you handle orders on items that are
unavailable?
All items that are out of stock will not ship and will
not be charged to your order.
Your invoice will reflect all changes.
Orders that have items out of stock
will not be charged or pre-charged.
Only the amount shipped will be charged to your C/C.
What is your return/exchange policy?
All product can be returned unopened (unless defective)
within 30 days of purchase. A 10% re-stocking fee is added to each returned item,
and will be charged at time the credit is issued.
Customer service will assist you through this procedure
Monday - Friday 10:00 a.m. to 7:00 p.m.
Just call 1-800-352-1980.
The information we collect?
We collect information from you when you register on our website.
When ordering or registering, your information such as, e-mail address,
mailing address, phone number, is collected for the sole purpose of communicating
with you.
How do we use your information?
We use the information that you provide Scapbooking Supplies R Us
when you register or purchase products,
in the following ways: .
To personalize your shopping experience and to allow Scrapbooking Supplies|R Us
to provide the type of products, service and content which fits you best.
To allow our customer service associates to respond to your requests.
To quickley proccess your orders.
If you have selected the "permission reminder" to receive our e-mails,
we may send e-mails out on a monthly cycle .
If you would no longer like to receive e-mails from us, you can opt-out,
remove or modify information you have provided to us by clicking on "opt-out" when you receive
the email.
What is our privacy policy?
Our privacy policy was developed as an extension of our commitment to combine
the highest quality products and services with the highest level of integrity
in dealing with our customers. We use personal information for purposes of
administering our business activities with you, and providing customer service.
We seek to ensure the security of personal information submitted by our users
when collecting credit card information for the purpose of purchases; we offer
secured-server transactions that encrypt your information in transit to thwart
someone from intercepting it and misusing it. When we collect other information
from our users, it is stored in an area to which the general public does not have access.
Scrapbooking Supplies R Us does not sell, trade or share your information with other third parties.
If you have any questions regarding the privacy of your information, you may call 1-800-352-1980
and speak with a Scrapbooking Supplies R Us representative.
Change to our policy
Scrapbooking Supplies R Us and its parent company Memories Live On LLC
have the right to policy change at any time and will post all changes on this and
other informational pages within this website.
Your consent
By using our site, you consent to our privacy policy.
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